Terms & Conditions

Namaste: The divine in me honors the divine in you

My terms and conditions show that you value my time as much as I value yours. Please read them carefully.

You may cancel or reschedule your appointment up to 48 hours before your session time. Simply click the link in your confirmation email / text to do so.
All cancelations prior to the 48 hour window will be refunded. We will issue a refund (minus a $25 processing fee, per person) through Square, our payment processor, within 7-10 business days. It may take several additional days for the refund to post on your account due to processing time at Square and at your card’s issuing bank. Please be patient, I operate my business with integrity.
Due to a confirmation notification, cancellations and changes within less than 48 hours notice will not be honored and your payment is non-refundable.
Upon booking, we will send you a confirmation email with instructions to help you navigate your session. Please take the time to read the instructions/directions. The goal in this is for you to have the best session possible.
You have voluntarily decided to book a session with Marisa through your own free will. You are voluntarily participating in the session of your choice and accept complete responsibility for your own mental, physical, psychological, spiritual, and emotional well being.
It is very important for you to understand that a session with Marisa Marinos, LLC is not a substitute for medical or psychological diagnosis and or treatment. You must understand this is for entertainment purposes and is not to take the place of a licensed healthcare professional. Marisa Marinos, LLC does not diagnose medical conditions, nor will she perform medical treatment, prescribe substances or interfere with the treatment of a licensed medical professional.
Marisa Marinos, LLC is not liable for outcomes or actions, whether they be yours, or those of other people, whether related to your session or otherwise.
You are completely responsible for any actions you take after any session with Marisa Marinos LLC.
Please understand, sometimes we hear what we need, not what we want. Your session may be unpleasant, emotionally difficult, or could bring forward painful memories. Marisa Marinos LLC always has the best intentions when bringing messages from Above through her as a vessel of information.
As in life, nothing can be 100% guaranteed. Marisa receives and communicates smells, sounds, words, feelings, images and they may be partial at times. Communications can be interpreted differently by each person.
You are welcome to record your session (VOICE ONLY), on your own device. Marisa merely asks that you let her know when you begin recording. Additionally, there is no starting and stopping a recording. It is distracting and will take away from your session.
Marisa Marinos LLC DOES NOT give you permission to broadcast the call/recording on the internet, a podcast, YouTube, or anywhere without her permission.
Marisa highly recommends not promising to share the recording with family or friends until after your session. At times the information can be extremely personal. You may not want to share some of the information with others.
Phone and FaceTime sessions require a working signal. It is your responsibility to make sure you are in a location where your technology will be in good working order for your session. If, for some reason, there are unforeseen technical difficulties involving a FaceTime session, Marisa will be more than happy to switch to a phone session. Sessions that experience technical issues will not be rescheduled or refunded. Don’t forget to charge your devices.
Sometimes, (rarely) Marisa’s schedule may change. If you are making hotel and flight accommodations, please make sure you have travel insurance. Emergencies happen, it is better to be safe than sorry.
Please be on time for your session. Due to back-to-back bookings, if you are late, your session will be cut short.
If you don’t feel I am the right person for you for you within the first 10 minutes of meeting me, all you have to say is, “this isn’t for me” and we will refund your payment in the same way you paid, within 7-10 business days, minus the processing fee of $25. Note that it may take several additional days for the refund to post to your account due to processing time at Square, our payment processor, and your card’s issuing bank. It is up to you to let me know in that first 10 minute time period. If you don’t make me aware within the first 10 minutes, you will be charged the full amount, and a refund would be forfeited. I run my business on integrity and I want you to feel safe.
Your privacy is very important to us. Your personal information will only be used by our office. We do not share or sell any client information. We value your privacy and security.

Contact Us

Use this form to reach out to us with any questions you have about sessions, scheduling, or something else.

We will respond as soon as possible during business hours, Monday through Friday.

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Preview my current availability

When paying by bank to bank transfer with Zelle, you purchase your appointment first and then book your spot after your payment has been processed (usually within 48 hours). If you wish to get an idea of my availability before you commit, follow these steps:

CLICK HERE TO SEE MY AVAILABILITY. Pick your category and session type AS IF YOU WERE BOOKING. (The link opens in new window so you can come back to this page easily.)
Click the Book Now button and you will see my availability for that particular session type by day. Scroll through the calendar to see if I have any availability on the day(s) you have in mind. Note that you will see pricing that includes a processing fee that does not apply to Zelle orders. These pages simply give a sneak peak at my availability.
Once you see what’s available, return to this page and follow the Zelle payment process outlined here.

BE ADVISED that clients are literally booking 24 hours a day so my availability changes quickly. The date/time you have in mind may not be available by the time your payment has been processed, but new session times are added daily so you can find a different spot that will work.

If you want to pay and schedule at the same time, select the Credit Card payment type.

E-Gift Certificate Example

Service Animal

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

Obsessive-Compulsive Disorder (OCD)

an anxiety disorder characterized by recurrent obsessions or compulsions or both that cause significant distress, are time-consuming or interfere with normal daily functioning, and are recognized by the individual affected as excessive or unreasonable

Attention Deficit Disorder (ADD)

a developmental disorder that is marked especially by persistent symptoms of inattention (such as distractibility, forgetfulness, or disorganization) or by symptoms of hyperactivity and impulsivity (such as fidgeting, speaking out of turn, or restlessness) or by symptoms of all three and that is not caused by any serious underlying physical or mental disorder

Dyscalculia

an impairment of mathematical ability due to an organic condition of the brain

Dyslexia

a variable often familial learning disability involving difficulties in acquiring and processing language that is typically manifested by a lack of proficiency in reading, spelling, and writing

Session attendee and/or guest are

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Where to find your Gift Certificate Code

Hybrid Session

A Hybrid session is a combination of Spiritual Life Coaching and Mediumship. We connect with your “Spirit Council”, both your loved ones as well as your Spirit Guides. Often they assist with difficult questions or help you make choices when you encounter a speedbump, as well as validate life choices. They help us navigate what needs to be paid attention to or what guidance they see that’s needed to help you live your best life as well as cheer you on.

* If you select to have Hybrid Session, during “checkout” you may add 1 guest to attend with you either in person or on FaceTime (Apple devices only) for an additional $150. This option is not available for phone sessions.

Mediumship Reading

This choice is you wanting to connect with your loved ones that have passed and hear what they are doing, experiencing and seeing in the afterlife. I only channel souls who have crossed over to God’s white light.

This type of session often helps with answers and closure for many clients. I use my gift to bridge between our world and the spirit world. I DO NOT EVER CHANNEL DARK ENERGY. I am a fourth generation intuitive guide. It is a spiritual experience that seeks to validate, console, heal and offer “Love from Above.”

* If you select to have a Mediumship session, during “checkout” you may add 1 guest to attend with you either in person or on FaceTime (Apple devices only) for an additional $150. This option is not available for phone sessions.